Chen Xiaole

Assistant Professor

贰尘补颈濒：chenxle@mail.sysu.edu.cn

Research Areas：Application of emerging technology in operations management, New business model operations, Sustainable operations management, and OM-finance/OM-marketing interfaces

CHEN Xiaole, Assistant Professor,? School of Business, Sun Yat-sen University.

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Research Interests

Queueing Economics, Omni-channel Service Operations, Socially Responsible Supply Chains, OM-Finance/OM-Marketing Interfaces.?

Personal Website:[]

Professional Position

2022.1-now? Assistant Professor, School of Business, Sun Yat-sen University

2020.11-2022.1? Assistant Professor, Lingnan College, Sun Yat-sen University

Education

2020 The Chinese University of Hong Kong, PhD

2015 Sun Yat-sen University, Master?

2013?Harbin Institute of Technology,?Bachelor

Selected Papers/Working Papers

1. Baron, O.,?Chen, X.*, & Li, Y. (2023).?.?Management Science, 69(2), 865-884.

  • Previously titled "The Paradox of Choice: The False Premise of Omnichannel Services and How to Realize It."
  • Finalist, POMS-HK Best Student Paper Competition, 2020
  • Media Coverage: “Why restaurants should prioritize walk-ins to keep customers happy”, Rotman Insights, 2023

2. Chen X., Hsu V., Lai G., & Li, Y. (2023+).?.?Production and Operations Management, Online Published []

  • Previously titled "Financing a Sustainable Supply Chain."

  • Accepted for 2022 MSOM iFORM SIG Conference

  • Third Prize, ISCOM Best Paper Award, 2022

3. Chen, X., Fu, K., & Tang, Y. (2023).?.?IISE Transactions,?55(10), 1049-1061.

4. Chen, X., & Tang, Y. (2022+).??International Transactions in Operational Research. Online Published

Honors & Grants

  • National Natural Science Foundation of China, 2023-2025, PI

  • CUHK Young Scholar Thesis Award, 2020

  • Third Prize, ISCOM Best Paper Award, 2022

  • Finalist, POMS-HK Best Student Paper Competition, 2020